How do I place an order?
Will you ship my product to my home?
What is the cost of shipping?
When will my products arrive?
What if I do not want the product after I get it?
Who would pay the freight for the return?
What forms of payment do you take?
Do you accept Medicare or other forms of Insurance?
Will you provide financing?
Do you sell used medical equipment and supplies?
How does the lowest price guarantee work?

What are your hours of operation?

Our website is open for online orders 24/7.  All emails sent to contactMAHStore@meridianhealth.com will be responded to within two (2) business days.

How do I place an order?

To order online, Click Here.

Will you ship my product to my home?

Yes, we will provide shipping to your home within the Continental United States. We do not ship to Puerto Rico, the U.S. Virgin Islands or Internationally.  

What is the cost of shipping?

For a limited time, FREE shipping is available on most orders over $50.  It is just $7.95 for orders below $50 on most standard orders within the continental United States.  Other charges may apply for overnight, bulk (oversized) shipping and shipping to Hawaii, Alaska, US Virgin Islands, and Puerto Rico.  For more details on our shipping policy, please click here.

When will my products arrive?

The arrival date of your product will vary depending on the product and model you select and your place of residence. If in stock, most products are delivered to you in just 3 to 4 business days.

What if I do not want the product after I get it?

You have up to 30 days to return the products for a full refund or
exchange.  Note: The product must be in the same exact condition as it was delivered to you and able to be resold.  Any product with a broken manufacturer's seal is not returnable. 

Who pays the freight for the return?

Since we are arranging for the return and are not passing on our restocking
fees, freight charges would be your responsibility, unless the returned items
were shipped to you in error.

What forms of payment do you take?

For your convenience, we accept American Express,
Discover, Master Card, and Visa.

Do you submit forms for Medicare or other Insurance?

We are not able to file Medicare or other forms of insurance claims for you.  Please contact your private insurance company or Medicare directly for their reimbursement requirements, if any.

Will you provide financing?

We do not provide financing at this time.

Do you sell used medical equipment and supplies?

We do not sell used medical equipment at this time.

How does the lowest price garantee work?

Lowest Price Guarantee

If you find a lower price anywhere on an identical item, just show us the price and we will match it!  And, because we are so confident with our everyday low prices, we will give you a 5% discount on your order!*

Nationally advertised low prices found online must be printed out completely with proof of competitor's name, item description, manufacturer SKU and/or model number with any offer expiration date clearly visible.

We reserve the right not to match an offer it does not meet our criteria.  The terms of this guarantee are subject to change without notice.

* Guarantee not valid on competitor bonus offers, free offers, auction websites, non-retail (wholesale) websites, private sales, special buys, promotions, typographical errors, clearance sales, member club pricing, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction.  Internet and/ or Mail Order competitor offers must include shipping and handling charges as the basis for comparison.  Item must be in new condition with an identical make and SKU and/or model number.

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