Frequently asked questions about Meridian Health Store. Below you will find answers to many frequently asked questions about our online store, including common inquiries about shipping and billing. You may also want to look over our policies for further information.
What are your hours of operation?
How do I place an order?
Will you ship my product to my home?
What is the cost of shipping?
When will my products arrive?
What if I do not want the product after I get it?
Who would pay the freight for the return?
What forms of payment do you take?
Do you accept Medicare or other forms of Insurance?
Will you provide financing?
Do you sell used medical equipment and supplies?
How does the lowest price guarantee work?
What are your hours of operation?
Our website is open for online orders 24/7. All emails sent to contactMAHStore@meridianhealth.com will be responded to within two (2) business days.
How do I place an order?
To order online, Click Here.
Will you ship my product to my home?
Yes, we will provide shipping to your home within the Contiguous United States. We do not ship to Puerto Rico, the U.S. Virgin Islands or Internationally.
What is the cost of shipping?
For a limited time, FREE shipping is available on most orders over $75. It is just $9.45 for orders below $75 on most standard orders within the contiguous United States. Other charges may apply for bulk (oversized) shipping. For more details on our shipping policy, please click here.
When will my products arrive?
The arrival date of your product will vary depending on the product and model you select and your place of residence. If in stock, most products are delivered to you in just 3 to 4 business days.
What if I do not want the product after I get it?
You have up to 30 days to return the products for a full refund or
exchange. Note: The product must be in the same exact condition as it was delivered to you and able to be resold. Any product with a broken manufacturer's seal is not returnable.
Who pays the freight for the return?
Since we are arranging for the return and are not passing on our restocking
fees, freight charges would be your responsibility, unless the returned items
were shipped to you in error.
What forms of payment do you take?
For your convenience, we accept American Express,
Discover, Master Card, and Visa.
Do you submit forms for Medicare or other Insurance?
We are not able to file Medicare or other forms of insurance claims for you. Please contact your private insurance company or Medicare directly for their reimbursement requirements, if any.
Will you provide financing?
We do not provide financing at this time.
Do you sell used medical equipment and supplies?
We do not sell used medical equipment at this time.
Click here to set up your account.